1. Information We Collect

We collect information that you voluntarily provide when you complete a form, request information, book an appointment, communicate with our team, or interact with an ArgusAutomated AI assistant. This may include your name, email address, phone number, company or business information, appointment details, messages, preferences, and any other information you choose to submit through our website or connected communication channels.

We may also collect limited technical information such as browser type, device information, pages visited, referring URLs, interaction events, cookie identifiers, and analytics data used to operate, secure, and improve ArgusAutomated.com.

2. How We Use Information

ArgusAutomated uses collected information to respond to inquiries, schedule appointments, provide customer support, deliver AI assistant interactions, send SMS notifications where consent has been provided, send email communications, manage service requests, improve our website and services, maintain security, and comply with applicable legal obligations.

3. No Sale of Personal Information

ArgusAutomated does not sell personal information to third parties. We do not exchange personal information for money or share it for third-party advertising in a way that would be considered a sale under applicable privacy laws.

4. Trusted Third-Party Providers

We may share information with trusted service providers solely as needed to provide requested services, operate our business, communicate with you, process payments, schedule appointments, improve our systems, and support AI automation workflows. These providers may include Twilio, OpenAI, Google, Calendly, Stripe, hosting providers, analytics providers, CRM tools, email providers, and other business service providers. These providers are authorized to process information only for the services they perform for ArgusAutomated or as required by law.

5. SMS Communications

Users only receive SMS messages from ArgusAutomated after providing consent through website forms, appointment booking, or another request for SMS communication. SMS messages may relate to appointment scheduling, AI assistant responses, customer support, service updates, and requested follow-up communications. Message frequency varies depending on your interactions. Message and data rates may apply. You may reply STOP at any time to unsubscribe from SMS messages, or reply HELP for assistance.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes, other than the aggregators and messaging partners (including Twilio) required to deliver the SMS program itself. Your phone number is never provided to OpenAI or any AI content-generation vendor; those vendors may assist in drafting response text but do not receive or store your phone number or consent status.

6. Cookies

ArgusAutomated.com may use cookies, pixels, and similar technologies to remember preferences, understand website usage, improve performance, support analytics, and protect the website from abuse. You can control cookies through your browser settings, but disabling cookies may affect certain site functionality.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a security issue affecting your information, we will respond as required by applicable law.

8. User Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or receive a copy of certain personal information. You may also request that we stop certain communications. To make a privacy request, contact support@argusautomated.com. We may need to verify your identity before completing a request.

9. Children’s Privacy

ArgusAutomated services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us and we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations. The updated version will be posted on this page with a revised date. Your continued use of the website or services after changes are posted means the updated policy applies.

11. Contact Information

If you have questions about this Privacy Policy or how ArgusAutomated handles personal information, contact ArgusAutomated at support@argusautomated.com or visit ArgusAutomated.com.